Lakeland Regional Medical Center

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PRESS RELEASE: 2014 Gallup Great Workplace Award

Wednesday, March 26 2014

Lakeland Regional Recipient of the 2014 Gallup Great Workplace Award

Lakeland, FL – Lakeland Regional Medical Center (LRMC) proudly announces that it has been named recipient of the Gallup Great Workplace Award. The award will be presented this May at the Gallup Spring Summit at Gallup’s main campus in Omaha, Nebraska.

The Gallup Great Workplace Award is based on the most rigorous workplace research ever conducted. Using exhaustive research, meticulous criteria, and workplace experts’ evaluations, the Gallup Great Workplace Award recognizes companies who have achieved engagement excellence for their extraordinary ability to create an engaged workplace culture. Lakeland Regional Medical Center is one of only thirty-six international winners demonstrating that it has one of the most productive and engaged workplaces in the world.

“These award-winning organizations set a new standard for workplace excellence,” said Dr. James Harter, Gallup Chief Scientist. “They have proven track records for improving lives with performance. The management tenets they practice have proven value in both thriving and struggling economies overall.”

“We are honored that such a distinguished organization as Gallup has chosen us to be counted among the small number of esteemed companies being recognized this year,” said Amy Barry, Senior Vice President/Chief Human Resources Officer, Lakeland Regional Health System. “Gallup recognizes that regardless of industry, company size, or geographic location, improving the engagement level of a workplace improves numerous other business results, including safety, productivity, and profit. Our Promises and Culture of Caring are the reasons we will continue to be a destination and international success story for organizations such as Gallup.”

Indeed, Lakeland Regional has invested in a culture of caring that is special and unique, unlike any other. Employees and organizational leaders use a framework of promises to treasure, nurture and inspire to guide interpersonal relationships and care for self, patients and families, each other, and the community as a whole. This culture has elevated not only the engagement of employees, but also the performance of each team member resulting in improved operational, workgroup and individual outcomes.

Organizations receiving the Gallup Great Workplace Award have demonstrated the direct correlation of how employee engagement drives high quality outcomes.  Each award recipient has linked engagement to business outcomes and integrated engagement into four key areas: Strategy and Leadership, Accountability and Performance, Communication and Knowledge Management, and Development and Ongoing Learning.

“At Lakeland Regional, engagement is not an initiative, it is a way of being,” said Elaine Thompson, PhD, FACHE, Lakeland Regional Health System President and CEO.  ”Today, we celebrate the excellent contributions of our team who commit to the promise of health for our patients, their families and our community.”

The organizations winning the Gallup Great Workplace Award stand apart from all others for their ability to create an engaged workplace. Lakeland Regional joins a prestigious list of 2014 recipients which includes organizations such as CarMax, Hyatt Hotels Corporation, Mars, Inc., and Nationwide Insurance, as well as, past recipients such as Starbucks, Cleveland Clinic, Charles Schwab, and Campbell Soup Company.

About Lakeland Regional Health System

Lakeland Regional Health System (LRHS), a not-for-profit, community-based organization serving Polk County and adjacent areas, provides a wide range of healthcare services including Lakeland Regional Medical Center (LRMC), Lakeland Regional Cancer Center, Lakeland Regional Family Health Center and the Lakeland Regional Health Medical Group. As an 851-bed, comprehensive tertiary referral hospital, LRMC operates a Level II Trauma Center, a Level II Neonatal Intensive Care Unit, and the state’s busiest single site Emergency Department.  LRHS is transforming the future of health care by offering patients the highest quality of care with the lowest cost through evidence-based practices, and new standards of healthcare outcomes.

About the Gallup and the Gallup Great Workplace Award

Combining more than 75 years of experience with its global reach, Gallup delivers forward-thinking research, analytics, and advice to help leaders solve their more pressing problems. Gallup knows more about the attitudes and behaviors of the world’s constituents, employees, and customers than any other organization. Gallup’s 2,000 professionals deliver services at client organizations, through the Web, and in nearly 40 offices around the world.

The Gallup Great Workplace Award recognizes the best-performing workforces in the world. Only organizations who meet specific criteria may apply for the award. Applicants results are compared across a workplace research database composed of millions of work teams in more than 100 countries. A panel of workplace experts assesses each application and selects the winners.

© 2014 Lakeland Regional Medical Center